Dispatch depends on stock
Supplier lead times, size availability and event-order windows can affect fulfilment.
Orders & delivery
Shipping & Delivery
Delivery, collection and order-support guidance for merchandise purchased through The Aaron Dwyer Company.
Collection may be available
Some orders can be collected at selected events when this has been agreed with the team.
Raise issues with evidence
Photos, order confirmation and clear details help the team resolve missing, damaged or incorrect orders.
Dispatch
Merchandise dispatch timing depends on stock, size availability, supplier lead times and event-order windows. The team will contact you if an item needs additional fulfilment time.
Delivery Details
Please enter accurate contact and delivery details at checkout. If something is incorrect, contact the team as soon as possible before dispatch.
Collection
Some merchandise may be collected at selected events or company activities where this has been arranged with the team. Collection availability should be confirmed before relying on it.
Delivery Costs
Delivery costs, collection options and fulfilment arrangements may vary by item, event or location. Any exact cost shown at checkout or confirmed by the team should be reviewed before payment.
Order Issues
If an order has not arrived, arrives damaged or appears incorrect, contact with your order confirmation and any relevant photos.
International Delivery
International delivery may not be available for every product or location. Any customs, duties, import charges or local delivery issues are the customer responsibility unless confirmed otherwise.
Need order support?
Send the order details before chasing twice.
One clear message with the order confirmation and photos, where relevant, gives the team what they need.